We aim to provide free shipping on as many items as possible. However, due to rising costs and international shipping variations, some products may include a shipping fee, which will be clearly displayed at checkout.

Please note that some orders may be subject to customs fees, import duties, or taxes imposed by your destination country. These charges are not included in our prices and are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees before placing your order.

At Aladdin's Genie, we remain committed to offering the best value and transparency in every step of your shopping experience.

Flexible Shipping Options

We strive to make your shopping experience as seamless as possible. While free shipping isn’t always guaranteed due to rising costs, we’re happy to explore options tailored to your order.

If you'd like to inquire about free shipping or reduced shipping costs, please feel free to contact us before placing your order. We’ll do our best to find a solution that works for you!

• Due to the nature of our products, we do not accept returns on opened product packaging, used products, or damaged items. If you receive a damaged item, please contact our customer service team within 24 hours of receiving your order to request a replacement or refund. We are not responsible for return shipping costs unless the item received is damaged or incorrect.
• If products are damaged when delivered, please contact us within 24 hours of receiving the product and provide photographic evidence of the damage. We will do our best to resolve the issue and make it right for you.