Terms & Conditions

!!!!MUST READ BEFORE PLACING ORDER!!!!

Terms & Conditions

Please carefully review the following terms and conditions as they constitute a binding agreement between you and AladdinsGenie.com/.se or any other domains associated with our webstore. By placing an order with us, you expressly agree to be bound by these terms and conditions. If you do not agree to these terms, we kindly ask you to refrain from using our website and online store..

By placing an order with us, you confirm that you are at least 18 years of age, and have the legal right to purchase the products you are ordering. You also agree to provide true, accurate, current, and complete information about yourself as prompted by the checkout process.

If you are under 18 years of age, you may only use our website and purchase products under the supervision of a parent or guardian.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

Shipping costs: Our aim is to sell items with free shipping. However, for certain items, a shipping cost may be added at checkout. Please note that you are responsible for any customs duties, taxes, or other fees that may be imposed by your country.

Returns: We do not accept returns on opened product sealing, used products, or damaged items. If your order is damaged during delivery, please contact us within 24 hours of receipt and we will work with you to resolve the issue.

Product descriptions: We make every effort to provide accurate product descriptions and images, but we cannot guarantee that the colors and details in the images will be 100% accurate. If you have any questions about a product, please contact us before placing your order.

 

• The information provided on this website is intended to be informative about the products only, and is not a substitute for professional medical advice, diagnosis, or treatment. If you have any questions about a medical condition, please seek the advice of your physician or other qualified healthcare provider. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. The products sold on this website are for external use only and should be used as directed. It is the customer's sole responsibility to check the ingredients for any potential allergens or sensitivities before purchasing and using any product. The webstore Aladdinsgenie  selling these products shall not be held liable for any damages, injuries, or other losses resulting from the use of these products. 

• While Aladdinsgenie strives to provide accurate information about its products, it is not meant to substitute for the advice provided by your own physician or other medical professionals. Aladdinsgenie is not responsible for any allergic reactions, side effects, or any other medical complications that may arise from the use of its products. It is the customer's sole responsibility to check for any allergies or other medical conditions before using any of our products. If you have any concerns about the use of our products, please consult with a qualified healthcare provider.The products on this website are not intended to diagnose, treat, cure, or prevent any disease.

• While we strive to ensure the accuracy of the product information provided on our website, errors may occur. We do not guarantee that the information is complete, accurate, or current.

• Product colors and shades shown on our website may vary from the actual product due to various factors such as the device you're using to view our website, lighting conditions, and screen resolutions.

• Prices on our website are subject to change without notice. We reserve the right to modify prices and/or discontinue products at any time without notice.

• We reserve the right to limit quantities of products purchased by customers.

• We are not responsible for any allergic reactions, injuries, or other negative outcomes resulting from the use of our products. It is the customer's responsibility to read the product label, instructions, and ingredients carefully and perform a patch test prior to using the product

• Skin and hair care products are meant for external use only. Do not ingest or apply to sensitive areas.

• Individual results may vary with beauty and makeup products. What works for one person may not work for another.

• The information on this website is not intended to replace professional medical advice. If you have any medical concerns, please consult your doctor before using any products.

• The ingredients and descriptions of products on this website may be subject to change without prior notice. Please review product labels carefully before purchasing.

• Some products may cause allergic reactions or skin irritation. Please discontinue use immediately if you experience any adverse reactions and consult your doctor if necessary.

• We strive to represent the products as accurately as possible through  images and descriptions porvided by the supplier/S. However, actual colors and textures may vary depending on your computer or mobile device screen settings.

• We do not guarantee that our products will achieve any particular results, and we are not responsible for any misinterpretation or misuse of the products.

• We are not responsible for any customs or import duties that may be imposed by your country. Please check with your local customs office for more information.

Terms and Conditions

For non-receipt or failed delivery attempts:

Please be aware that in the event of non-receipt of your package or failure to respond to delivery attempts made by our shipping partners, your package may be returned to the nearest postal terminal. To ensure timely delivery, please ensure someone is available to receive the package. Failure to do so may result in delays and additional shipping charges."

For incorrect orders:

In the event of an incorrect size, type, or color of an item being ordered, customers are responsible for returning the product at their own expense. Once received by the supplier, a replacement will be arranged; however, please be advised that this process may take time and may be subject to additional administration and shipping costs."

For hygiene-related returns:

We kindly remind customers that due to hygiene reasons, we are unable to accept returns for cosmetic, underwear, or personal care items. We appreciate your understanding in this matter.

Delivery Time:

1. Delivery Estimates: 1.1. The estimated delivery time provided during the checkout process is based on standard shipping methods and is subject to change. 1.2. We strive to process and ship orders promptly, but please note that delivery times may vary depending on factors beyond our control, such as unforeseen delays in transit or customs clearance procedures. 1.3. The estimated delivery time is not a guarantee and should be considered as an approximation.

2. Processing Time: 2.1. Orders are typically processed within three working days (excluding weekends and public holidays). 2.2. Any orders placed after the designated cut-off time will be processed on the next working day. 2.3. During peak seasons or promotional periods, processing times may be slightly longer than usual.

3. Shipping Methods: 3.1. We offer various shipping methods, including standard shipping and expedited shipping options. 3.2. The available shipping methods and associated delivery times will be displayed during the checkout process. 3.3. Customers have the responsibility to select the preferred shipping method that best suits their needs.

4. Delivery Timeframe: 4.1. The delivery timeframe begins from the date the order is processed and shipped from supplier/s facility. 4.2. The actual delivery time may vary depending on the shipping address and the selected shipping method. 4.3. Please note that delivery times are subject to change without prior notice due to unforeseen circumstances or external factors.

5. Delays and Force Majeure: 5.1. We shall not be held liable for any delays or failures in delivery caused by circumstances beyond our control, including but not limited to natural disasters, severe weather conditions, labor strikes, transportation disruptions, or governmental actions, war or natural disasters 5.2. In the event of any such delays, we will make reasonable efforts to keep you informed and provide updates on the status of your delivery.      5.3 Customers are responsible for actively tracking, checking, and following their shipped products/items. It is imperative to read messages sent by the delivery company and to ensure availability for delivery. Failure to do so may result in delays or complications with the delivery process.

Disclaimer:

1. Limitation of Liability: 1.1. AladdinsGenie strive to provide accurate and timely delivery of all orders. However, we shall not be held liable for any direct, indirect, incidental, or consequential damages arising from delays or failures in delivery. 1.2. We shall not be responsible for any loss or inconvenience caused due to inaccurate or incomplete shipping information provided by the customer.

2. Shipping Address: 2.1. Customers are responsible for providing a valid and accurate shipping address during the checkout process. 2.2. We shall not be held responsible for any delays or failures in delivery caused by incorrect or incomplete shipping addresses provided by the customer.

3. Customs and Import Duties: 3.1. Customers are solely responsible for any customs duties, taxes, or import fees imposed by the destination country. 3.2. It is the customer's responsibility to comply with all applicable customs regulations and to ensure the smooth clearance of the package through customs.

4. Acceptance of Terms: 4.1. By placing an order with us, you acknowledge that you have read, understood, and agreed to these terms and conditions regarding delivery time. 4.2. These terms and conditions are subject to change without prior notice. It is the customer's responsibility to review and stay updated with any modifications.

If you have any questions or concerns regarding our delivery time terms and conditions, please contact our customer service team for assistance.

DISCLAIMERS

Taxations and fees

• Please note that our online store ships products worldwide, and additional taxes, duties, or fees may be imposed by your local government. It is the responsibility of the customer to pay any additional fees that may be charged by customs or other authorities in your country. We recommend that you contact your local customs office for more information on potential taxes, duties, and fees before placing your order.

• We strive to offer free shipping on all items, please note that in some cases, shipping costs may apply and that some items may be subject to customs fees, import duties, or other taxes imposed by the destination country. These fees are not included in our prices and are the sole responsibility of the customer. Please check with your local customs office for more information on these fees before placing your order.

• Due to the nature of our products, we do not accept returns on opened product packaging, used products, or damaged items. If you receive a damaged item, please contact our customer service team within 24 hours of receiving your order to request a replacement or refund. We are not responsible for return shipping costs unless the item received is damaged or incorrect.

Damaged and returns

• Please note that due to our policy of including shipping costs in the item price, a full refund may not be possible. Any applicable fees, such as a restocking fee or administration fee, may be deducted from the refund amount. We encourage you to read our refund policy carefully before making a purchase, and to contact us if you have any questions or concerns.
• Due to the nature of our products, we do not accept returns on opened product packaging, used products, or damaged items. If you receive a damaged item, please contact our customer service team within 24 hours of receiving your order to request a replacement or refund. We are not responsible for return shipping costs unless the item received is damaged or incorrect.
• If products are damaged when delivered, please contact us within 24 hours of receiving the product and provide photographic evidence of the damage. We will do our best to resolve the issue and make it right for you.

• Returns: We do not accept returns on opened product sealing, used products, or damaged items. If your order is damaged during delivery, please contact us within 24 hours of receipt and we will work with you to resolve the issue.

Product Description Disclaimer and Usage Guidelines

• We are a webstore that sells products from various suppliers and manufacturers. While we try our best to ensure that the product descriptions are accurate, there may be instances where the information provided by the suppliers or manufacturers may not be entirely correct or up-to-date. Therefore, we cannot be held responsible for any errors or omissions in the product descriptions, including but not limited to the color, size, or other specifications of the product.

  By purchasing from us, customers agree to accept full responsibility for any risks associated with the use of the product. We recommend that customers carefully read the product labels, instructions, and warnings before using any product purchased from our webstore. It is important to follow the recommended usage instructions, as improper use of a product may result in adverse effects or harm.

  We strive to only sell high-quality products from reputable suppliers and manufacturers. However, we cannot guarantee the performance or effectiveness of any product, as results may vary depending on individual skin type, health condition, or other factors.

  We appreciate your understanding and cooperation in this matter. If you have any further questions or concerns, please do not hesitate to contact us.

GDPR-compliant terms and conditions agreement for your e-commerce store:

Terms and Conditions

1. Introduction

These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, [AladdinsGenie] webstore, accessible at [www.aladdinsgenie.com/.se/.eu]. These terms will be applied fully and affect your use of this website. By using this website, you agreed to accept all terms and conditions written in here. If you do not agree with these terms and conditions, you should not use this website.

2. Data Protection

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act [insert country-specific act, if applicable].

2.1. Data Controller

Our webstore, [AladdinsGenie], is the data controller responsible for the processing of your personal data. If you have any questions or concerns about how we process your personal data, you can contact us at [info@dservices.se].

2.2. Lawful Basis for Processing Personal Data

We only collect and process your personal data when we have a lawful basis to do so. This includes:

• Consent: When you provide us with your explicit consent to process your personal data.
• Contractual Necessity: When we need to process your personal data to fulfill our contractual obligations with you.
• Legal Obligation: When we are required by law to process your personal data.
• Legitimate Interest: When we have a legitimate interest to process your personal data, provided that such processing does not override your fundamental rights and freedoms.

2.3. Types of Personal Data We Collect

We collect and process the following types of personal data:

• Contact Information: Your name, address, email address, and phone number.
• Payment Information: Your credit card information, billing address, and other payment details.
• Purchase Information: Details about the products or services you have purchased from us.
• Website Usage Information: Details about how you use our website, including your IP address, browser type, device type, and other information collected through cookies and other tracking technologies.

2.4. Purposes of Processing Personal Data

We collect and process your personal data for the following purposes:

• To provide you with the products or services you have purchased from us.
• To communicate with you about your orders, returns, refunds, and other customer service matters.
• To process your payments and prevent fraud.
• To improve and optimize our website and services.
• To send you marketing and promotional materials, if you have given us your explicit consent to do so.
• To comply with our legal obligations, such as tax and accounting requirements.

2.5. Sharing Personal Data

We may share your personal data with the following categories of recipients:

• Service Providers: Third-party service providers who help us to provide our website and services, such as payment processors, shipping companies, Suppliers and marketing agencies.
• Legal Authorities: Law enforcement agencies, regulatory authorities, and other government bodies when we are required by law to do so.
• Other Third Parties: Other third parties with your explicit consent or where we have a legitimate interest to do so.

2.6. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are located. These countries may have data protection laws that are different to the laws of your country. However, we have taken appropriate safeguards to require that your personal data will remain protected in accordance with this privacy policy.

2.7. Retention of Personal Data

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

2.8. Your Data Protection Rights goes under GDRP

Thank you for choosing our store. We appreciate your business and will do our best to provide you with a great shopping experience.